
Enhancing Logistics for Food Banks and Pantries
2 mins read + 5 mins watch
Timeline
August 2024 - May 2025
Team
2 UX Researchers
1 Product Designer
1 UX Designer
My Role
UX Research
UI Design
Prototyping
User Testing
Tools
Figma
FigJam
Notion
Adobe Creative Suite
HTML, CSS and JavaScript
Overview
For our final capstone project at IU we partnered with Toyota Mobility Foundation, where my team was tasked to tackle the logistics and mobility challenges faced by food banks and pantries across Indiana.
Through research and surveys, we found out that outdated systems, lack of communication, and no real-time inventory visibility led to a lot food wastage and missed opportunities for redistribution.
To tackle this, we designed FoodLink. It is a web-based platform where food banks, pantries as well as food donors can come and list available surplus food available. Other organizations can then easily request this food and coordinate pickups which makes food distribution more timely, transparent, and efficient.
Hunger in Marion County and fragmented logistics across Indiana’s food network
Many communities across Indiana still struggle to access food, even with the support of more than 210+ food banks and pantries. The current food distribution system is heavily dependent on manual coordination like back-and-forth emails, phone calls and spreadsheets. This leads to gaps in service and inefficiencies in delivery.
A smarter, connected system
Food
Link
A web platform that lets food banks and pantries share surplus food in real time, so food gets where it's needed.
Welcome to FoodLink
Dashboard
Food Board
Requests
Inventory
Analytics
Log Out
We designed FoodLink, a centralized platform that connects food banks, pantries, and food donors on one seamless system.
Our platform makes it easy for organizations to share extra food, request what’s needed, coordinate pickups and deliveries, and keep track of everything in real-time, all in one place.
By simplifying communication and reducing manual effort, our system helps organizations distribute food faster, minimize waste, and stay focused on serving their communities.
A 5 mins video summarizing our work
Here’s what it makes easier
Instead of spending time tracking things manually or waiting on phone calls, food banks and pantries can quickly see what's available, request what they need, and keep things moving.
Looking Back
What's Next?
Before we move forward, here’s what’s currently happening and what’s coming next:
Currently conducting user evaluation sessions to gather feedback on the prototype.
Capture a baseline snapshot of existing workflows for comparison.
Talk with third-party logistics (3PL) providers to explore integration opportunities
Plan for handoff and presentation to Toyota Mobility Foundation












